Return Policy

All shipments square measure rigorously inspected before they're sent. However, if as a result of some unforeseen state of affairs you're not proud of the merchandise then the subsequent terms apply for a reciprocally consented resolution of things.

We settle for returns among forty eight to seventy two hours of receiving the cargo. you have got to tell our client service team and report the problem.

Please contact our client service to report the problem and therefore the client service government can offer you the address wherever the merchandise must be came back.

Points to remember:

Product should to be unused. Please make sure that the merchandise is in original packing along side the invoice. All merchandise ought to be came back in original condition with tags intact as connected within the product. Presence of original tags may be a should to simply accept returns.

When you have shipped the merchandise back please share the AWB variety given to you by the messenger. you need to use a traceable messenger to come the merchandise.

Refund method are going to be initiated once we have received the product(s)

We will refund the money the approach payment was created. We will refund the acquisition quantity along side the shipping value bourne by you. you'll have to be compelled to offer America with the proof of shipping value.

Item received in broken condition or producing defect or wrong item:

If you have got received a broken item or if the item you received wasn't the item you ordered or if it had been twisted on our web site, please contact America among forty eight to seventy two hours of your receipt of the merchandise. it's vital that you just save all packing materials further because the item itself. after you reach America, we have a tendency to'll provide you with directions on a way to proceed in order that we might replace the item as quickly as doable.

If you would like a replacement then we are going to ship a replacement item at the earliest doable with no additional shipping value to you.

If the first ordered item associate |isn't any} longer doable then we are going to request you to decide on an alternate item and categorical ship a similar to you with no additional shipping value to you.

Return connected FAQ’s

I have queries on however am i able to come a product. however am i able to reach you?

We square measure happy to help you. you'll reach to America with the subsequent means:

Mail at our client care email ID info@nutalaloevera.com 

Read our FAQs section thoroughly

Call our client table +91-9879114529

You can notice of these choices underneath facilitate section on the highest.

I have not received the merchandise that I ordered for. however am i able to savvy replaced?

All shipments square measure rigorously inspected before they're sent. However, if as a result of some unforeseen state of affairs you're not proud of the merchandise, following terms apply for a reciprocally consented resolution of things.

Inform our client service team among twenty four hours of receiving the cargo. (It is suggested to stay your order variety handy after you decision our client care)

You can additionally report the problem from your "My Account" Section.

You can read “My Account” section when work in from your account.

You can check your product history from “My Order” link.

I have opened/used the merchandise that i want to switch. am i able to still savvy replaced?

Presence of original tags may be a should to simply accept returns. All merchandise that you just have to be compelled to come ought to be in original & unused condition with tags intact as connected within the product.

In case of destructible food merchandise that includes a period or if there are not any tags/packing. Please get in contact with America among twenty four hours of receiving the merchandise. Our client service team can tell you ways to proceed more.

Any criticism with regards to product defect or wrong product delivery or stains or handicraft or the other producing defect ought to be according to America among forty eight to seventy two hours of the receipt of the merchandise. Our service team can guide you ways to proceed more for replacement/repair of the merchandise.

Please make sure that the merchandise is in original packing along side the invoice.

Please note that if the first ordered item associate |isn't any} longer doable then we are going to request you to decide on an alternate item and categorical ship a similar to you with no additional shipping value to you.

Do you prepare pick-up for replacement?

We prepare pick-up for replacement for many of the merchandise. However, there is also some locations wherever this service might not be offered.

So whenever you have got a pick-up request, please sit down with client care prior to whether or not the reverse pickup is offered or not. If it's not offered, you have got to rearrange to send the merchandise back to America (or manufacturer’s store) among twenty four hours of delivery. we have a tendency to reimburse you the total value of shipping the product(s) back through gift coupons that you just will use to get.

The client care department has asked Maine to send the defective/wrong product back. however am i able to send it back?

We offer a free reverse pickup facility just in case of defective or broken product delivery; but, this service is restricted supported the usefulness of your location through our messenger partners. just in case your location lands underneath the non-serviceable space, you'll be asked to ship the merchandise back.

The messenger charges to be paid by you whereas causation the merchandise back to America square measure refundable. To avail this messenger charges refund facility, you're needed to send the scanned copy of messenger receipt at our client service email id.

Please share the AWB variety given to you by the messenger to method the specified resolution. Please make sure that you employ a traceable messenger to come the merchandise. for a few classes, the merchandise would be picked up by the bourgeois messenger. you simply have to be compelled to report the problem to our client service team and that we can guide you additional.

Refund method are going to be initiated once the vendor has received the product(s) and analyzed the came back merchandise condition.

We will refund the money the approach payment was created.

We will refund the acquisition quantity along side the shipping value borne by you. you'll have to be compelled to offer America with the proof of shipping value.

Will i buy the whole quantity refunded?

Yes. If the merchandise you received is faulty/defective/wrong, you'll get the whole quantity as refund. However, we are going to not refund the custom duties, taxes, if applicable, or paid by you at time of receiving the products.

At any purpose the refunds won't exceed the particular price of the products and the shipping value incurred for returning the merchandise.

Order Cancellation Policy : Order Cancellation will be chargeable, 10% of total payment received will be deducted and rest of the amount will be refunded within 5-10 working days.   
Order Cancellation duration for any order will be 24 Hrs. Once your order is shipped from our warehouse, you will not be able to cancel the order.

Payment Refund Policy :Credit Card, Net Banking, Debit Card, Bank Account Online Transfer, all payment mode will be paid through bank transfers only within 5-10 working days.